How to maintain better relationships though effective communication & smarter conflict management
It’s okay to feel angry, upset, annoyed, let down, or sad when you have a problem with somebody else. These feelings are normal. Still, some people deal with these feelings in unhealthy ways. You most likely know people who yell, shout, swear, or call people names when they’re upset. Maybe they try to “get back at” the person they’re mad at. Or, maybe they hit others or get into fights. These types of things make it harder to work things out. Let yourself feel your emotions, but don’t let them get out of hand and lead you to do these things.
Step 1. Cool Off!
Being out of control will keep you from solving the problem.
- Count down backwards from 10.
- Close your eyes and take deep breaths.
- Think of a peaceful place or something that makes you happy.
- Slowly say over and over to yourself, "Take it easy."
Step 2. Keep it Real!
Figure out what’s really bothering you.
- Do you not agree?
- Did someone say or do something that made you mad or hurt your feelings?
- Are you feeling the way you do now because of something else that upset you in the past?
- Is this a one-time problem or one that keeps happening?
Step 3. Deal With the Issue